Komotis Refund and Returns Policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase. Please review our refund and returns policy below.

1. Return Eligibility

• Products can be returned within 30 days of receipt for a full refund or exchange.
• Items must be in their original, unused condition with all packaging and tags intact to qualify for a return.

2. Return Process

• To initiate a return, please contact our customer service team at [insert contact information] with your order details.
• You will receive return instructions and a return authorization number. Please ensure this number is included in your return package.
• Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.

3. Refund Process

• Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.

4. Exchanges

• If you would like to exchange an item for a different size, color, or product, please follow the return process.
• Once we receive your returned item, we will process the exchange and ship the new item to you.

5. Damaged or Defective Products

• If you receive a damaged or defective product, please contact our customer service team within 7 days of delivery to arrange a replacement.
• We will cover the return shipping costs for damaged or defective items.

6. Non-Refundable Items

• Gift cards and final sale items are non-refundable.
• Products showing signs of use or wear will not be eligible for a return or exchange.

Contact Us

For any questions regarding our policies or assistance with your order, please contact us:

• Email: komotis@gmail.com
• Phone: +1 (610) 534-8741
• Address: 8234 Harvest Bend Ln, Laurel, MD 20707, United States.